Posts by Monty_Burns

. said:

Bought a new VW Golf TDI on 10/22/04. Drove back 7 miles to where I live. After I drove 3 miles the next day engine malfunction showed up. Took it back rightaway (10/23/04). We waited 2 hrs while they fixed it. Went home (7 miles). The very next day (10/24/04) after another 3 miles same problem. They are closed on Sunday so called on Monday and scheduled an appointment for Tuesday (10/26/04). Dropped the car off they tested and replaced some engine components and delivered it on Friday (10/28/04). This time was problem free for exactly 2 days. Same problem again on (10/30/04). Scheduled an appointment and dropped the car off on 11/01/04 they called me on 11/3/04 and reported that they have to replace the complete turbo component. By this time I had run out of patience and my excitement of getting a new car. Went to the dealer and droped the keys off and asked them for a replacement as they very clearly havent sold me a working car. This was a faulty and defective car. I requested a replacement as I havent used the car. I was mostly shuttling from the dealer and back. So far VW USA and the dealer havent bothered to contact me about the replacement or refund for the car. I have faxed mailed and called multiple times both Volkswagen USA and the dealer. - no response as of 11/19/04. This is since 11/3/04. Oh by the way the dealership that sold me this peice of junk is VW of Springfield, Springfield, VA.